Order
Can I cancel my order after placing it?
You can cancel your order within 12 hours of placing it. Please contact our support team as soon as possible.
I didn’t receive an order confirmation. What should I do?
Please check your spam folder first. If you still can’t find it, contact us and we’ll resend your confirmation email.
Can I change my shipping address after placing the order?
Yes, if the order hasn’t shipped yet. Please contact us immediately to update your address.
After-Sales / Support
Do you offer warranty on your products?
Yes, all our products come with a 1-year warranty and lifetime technical support.
How can I contact you if I have questions?
You can reach us via email at Contact Us. We’ll get back to you within 24 hours on business days.
I placed a bulk order — can I get priority support?
Yes, bulk and B2B orders receive priority customer support and custom return solutions. Please include your order number when contacting us.